Returns & Exchanges
At Proven Industries, we stand by the quality of our fashion pieces and offer a 30-day window for returns or exchanges on all unworn items with original tags attached. We strive to provide a seamless transition from your closet back to our warehouse to ensure your complete satisfaction.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing